Handbook for Mortals: How One Author Scammed the NYT Bestseller List, and How a Twitter Community Exposed It

This isn’t directly about self-publishing, but it is related to what we work hard to do, so I’m posting about it.

Over this past weekend, a friend of mine posted an article from The Daily Dot on Facebook about how an author had scammed the New York Times bestseller list. Obviously, I got curious, so I checked it out.  According to the article, the YA community on Twitter had noticed something weird about the NYT YA bestseller list. A new novel that nobody had heard of, Handbook for Mortals by Lani Sarem, had appeared out of nowhere and knocked The Hate U Give by Angie Thomas. The novel follows a girl with magical abilities who goes to Vegas, works in a magic show, and has a love triangle (that old chestnut. That old I’m-going-to-waste-my-natural-talents-while-doing-one-of-the-biggest-romance-cliches-ever chestnut). Lani Sarem, the author, is described as an actress and former band manager.

Like I said, nobody in the community had heard of the novel, and they got very suspicious when they heard that the book was published by GeekNation, a movie and pop-culture website that just got into publishing last month! And in that time, they put out a book that hit the top of the YA bestseller list? Obviously, some were confused by this, and the community, led by writers and YA enthusiasts Phil Stamper (@stampepk) and Jeremy West (@JeremyWest), started investigating. What they uncovered is mind-boggling.

Turns out, there’s practically no physical copies of Handbook for Mortals.  None.  It was listed as “Out of Stock” on Amazon, and no Barnes & Noble seemed to carry any physical copies. No one from the YA Twitter community came forward with a copy. And yet the book was already a bestseller, with the author herself planning on starring as the lead character in a movie version of the novel! How exactly does that happen?

Turns out, the author and her publisher were placing bulk orders for “events” like conventions or author signings at various booksellers across the country. When ranking its bestseller lists, the NYT relies not on the actual number of books sold, but number of reported orders and sales from booksellers. So they see that this one book in the YA category is getting a ton of orders in bulk, and without any indicators to present something fishy, there’s a new entry on the bestseller list.

That’s actually kind of clever. Horrible, as all cons are, but still kind of clever. Now if there were actual copies of the novel, it might have worked.

It only got crazier from there. Remember when I said Sarem was a band manager? Well, one of her former bands was Blues Traveler, and they admitted through Twitter that Sarem had done similar stuff when she was their manager, and they fired her for it (they later took down that tweet, but it’s already out there, so…). So we’ve got an author and her publisher, one of whom has done bulk orders to boost visibility of a product/group, using bulk orders to send a book up the NYT Bestseller list.

Well, Twitter’s YA community wasn’t happy about it. Stamper and West started encouraging bookstore employees through DMs to come forward about this. As it became more apparent that there was something fishy going on, the NYT finally took notice and saw what the YA Twitter community had uncovered. They later released an updated list, with The Hate U Give by Angie Thomas back on top, and Handbook for Mortals nowhere in sight.

It later came out that Sarem’s whole goal was to star in the movie version, but she needed buzz, so she got the book onto the bestseller list. If she could get it on the list, she’d be able to get funding for a movie. God, that’s horrible.

So what can we take from this story? Obviously, if you notice something suspicious, you’re perfectly capable of doing Spotlight-style sleuthing and discover  conspiracy. But it just goes to show what happens when you try to skimp on hard work and still make it to the top.

There’s no substitute for hard work. And the majority of authors, no matter if it’s their first or sixtieth book, work as hard as possible. We write, edit, edit several more times, try to get good covers, and do our best at marketing our stories. This applies whether you’re a traditionally or independently published author. Sometimes we’re successful, sometimes we don’t. Still, we try our hardest. But when someone tries to game the system and build hype by being fake, there’s always going to be people who notice.

And sometimes, when they notice, they can bring down an entire scam and keep someone unworthy from getting a literary and acting career.

The Facebook Scam Artist

As writers we need to be out there for people to reach and know about us. However, in this process, we also make ourselves vulnerable for scams. Last week, for example, I received a scam and wanted you to be aware of this in case you are targeted as well.

The scam was quite prevalent and wide spread as I saw other posts talking about this particular one. The first inquiry was a message I got from a high-school friend who I never had chatted with before on Facebook. So I was delighted to hear from her and knew her to be a good and honest person, this was why I did not discount the message from the very beginning.

The message began with a hello and I responded with a “hi.” It started quite seductively with a couple lines of conversational banter then went into its scam which ran something like this: Did you know Mark Zuckerberg, the founder of Facebook, is running a $90,000 lottery promotion?

I questioned the lottery promotion angle from the beginning. Lotteries are run by municipalities or states and is a form of gambling so how in the world could he offer a lottery promotion, which would not only include the United States but all over the world? This could not be legal. In Nebraska, there was a ballot issue to allow for casino gambling (in order to compete with Council Bluffs, Iowa, which has several casinos and lies across the river from Omaha). The Nebraska measure was defeated, but my point is it had to be legally approved. So as a political junky and former journalist, the word, “lottery,” was a red flag.

The message told me my supposed friend’s portion was “delivered” to her. Delivered? Money is either sent to your checking account or a check is sent to your home but “delivered?” This too gave me an uneasy feeling.

It proceeded, saying they saw my profile as a winner and I needed to contact this claim agent to receive it. At first, I thought my friend was kidding so I wrote yes and I better claim that 50 cents. After this, the person provided a link to this particular claim agent’s Facebook link. If the Internet has taught me anything, it is to not click links from unknown sources.

The message continued I could see “she” was serious. I finally said you are serious, aren’t you? Yes this person replied. At this point, I stopped communicating with my supposed friend and really got an uncomfortable feeling in the pit of my gut.

I called a friend and asked her advice. She too thought this whole thing sounded too good to be true and mentioned a fact I had not thought of and this was what were the odds that both of you could win?

So later, I returned to my regular tasks when about a half hour later a writing friend asked me to befriend her. I confirmed it since I did know her. The message again started with a “hello” then asked if I heard about the $90,000 lottery giveaway. This is when I knew definitely it was a scam.

What did I do? I deleted the messages and reported the scam to Facebook. You can to do this on your page and select different options, such as “delete” or “delete and report scam.” I soon discovered the person who requested my friendship was already my Facebook friend. I unfriended the fake one and, as with anything of this nature, it is suggested you change your password.

Anyway, I thought I would alert you to this since as writers you are on the Internet to interact with friends and give them updates on what you are doing in the writing arena. I hope this helps you, and remember most people are honest brokers but there always are those scammers. God bless.