Handbook for Mortals: How One Author Scammed the NYT Bestseller List, and How a Twitter Community Exposed It

This isn’t directly about self-publishing, but it is related to what we work hard to do, so I’m posting about it.

Over this past weekend, a friend of mine posted an article from The Daily Dot on Facebook about how an author had scammed the New York Times bestseller list. Obviously, I got curious, so I checked it out.  According to the article, the YA community on Twitter had noticed something weird about the NYT YA bestseller list. A new novel that nobody had heard of, Handbook for Mortals by Lani Sarem, had appeared out of nowhere and knocked The Hate U Give by Angie Thomas. The novel follows a girl with magical abilities who goes to Vegas, works in a magic show, and has a love triangle (that old chestnut. That old I’m-going-to-waste-my-natural-talents-while-doing-one-of-the-biggest-romance-cliches-ever chestnut). Lani Sarem, the author, is described as an actress and former band manager.

Like I said, nobody in the community had heard of the novel, and they got very suspicious when they heard that the book was published by GeekNation, a movie and pop-culture website that just got into publishing last month! And in that time, they put out a book that hit the top of the YA bestseller list? Obviously, some were confused by this, and the community, led by writers and YA enthusiasts Phil Stamper (@stampepk) and Jeremy West (@JeremyWest), started investigating. What they uncovered is mind-boggling.

Turns out, there’s practically no physical copies of Handbook for Mortals.  None.  It was listed as “Out of Stock” on Amazon, and no Barnes & Noble seemed to carry any physical copies. No one from the YA Twitter community came forward with a copy. And yet the book was already a bestseller, with the author herself planning on starring as the lead character in a movie version of the novel! How exactly does that happen?

Turns out, the author and her publisher were placing bulk orders for “events” like conventions or author signings at various booksellers across the country. When ranking its bestseller lists, the NYT relies not on the actual number of books sold, but number of reported orders and sales from booksellers. So they see that this one book in the YA category is getting a ton of orders in bulk, and without any indicators to present something fishy, there’s a new entry on the bestseller list.

That’s actually kind of clever. Horrible, as all cons are, but still kind of clever. Now if there were actual copies of the novel, it might have worked.

It only got crazier from there. Remember when I said Sarem was a band manager? Well, one of her former bands was Blues Traveler, and they admitted through Twitter that Sarem had done similar stuff when she was their manager, and they fired her for it (they later took down that tweet, but it’s already out there, so…). So we’ve got an author and her publisher, one of whom has done bulk orders to boost visibility of a product/group, using bulk orders to send a book up the NYT Bestseller list.

Well, Twitter’s YA community wasn’t happy about it. Stamper and West started encouraging bookstore employees through DMs to come forward about this. As it became more apparent that there was something fishy going on, the NYT finally took notice and saw what the YA Twitter community had uncovered. They later released an updated list, with The Hate U Give by Angie Thomas back on top, and Handbook for Mortals nowhere in sight.

It later came out that Sarem’s whole goal was to star in the movie version, but she needed buzz, so she got the book onto the bestseller list. If she could get it on the list, she’d be able to get funding for a movie. God, that’s horrible.

So what can we take from this story? Obviously, if you notice something suspicious, you’re perfectly capable of doing Spotlight-style sleuthing and discover  conspiracy. But it just goes to show what happens when you try to skimp on hard work and still make it to the top.

There’s no substitute for hard work. And the majority of authors, no matter if it’s their first or sixtieth book, work as hard as possible. We write, edit, edit several more times, try to get good covers, and do our best at marketing our stories. This applies whether you’re a traditionally or independently published author. Sometimes we’re successful, sometimes we don’t. Still, we try our hardest. But when someone tries to game the system and build hype by being fake, there’s always going to be people who notice.

And sometimes, when they notice, they can bring down an entire scam and keep someone unworthy from getting a literary and acting career.

P.J. Boox: A Bookstore for Indie Authors

Remember in May of last year, when I reported on Gulf Coast Bookstore, a bookstore in Fort Myers, Florida that showcased the works of independent authors in the Florida area? Well, recently I was contacted through my Facebook page by one of the co-owners of the store with some very interesting news about Gulf Coast. Apparently since the store opened, it’s done rather well. In fact, it’s done so well that it’s expanded. And it’s expanded into P.J. Boox.

Opening in October of last year, PJ Boox currently houses 260 authors from about 11 countries, and plans to grow that number to 500 by the time they hit full capacity, each author getting to display ten of their books in the store. The way the store displays the books allows for readers to get a full look at the books’ covers, which allows readers to make a more powerful connection with the books. And the most interesting and exciting part, at least in my humble opinion, is that authors can actually interact with readers, from anywhere in the world, via Skype or other video-chat options, all in the store’s reading room (so if your book is featured by a book club, you can actually hear what the readers say. Hopefully that’s a good thing).

According to store co-founder and co-owner Patti Brassard Jefferson, the idea of PJ Boox came to her soon after she opened Gulf Coast Bookstore. Within a couple of months, she was apparently “inundated” with messages from authors. This inspired the idea for a larger bookstore that could host more indie and small-press authors. Thus we have PJ Boox today. And while other bookstores for indie authors have since appeared in other cities around the US, PJ Boox and its owners still manage to be trendsetters among the group.

So now to answer the most important question: how does an author get their books in the store? According to PJ Boox’s website, it’s actually quite simple. What you do is rent out space in the store for four months and send them up to ten of your books. In exchange, the store will stock and sell the books. And you get a majority of the royalties back (98% for in-store sales, 80% for online sales). Top that, Amazon! And you can pay for certain upgrades on your rental that include special online options and even more shelf space in the store. It’s not a bad deal, especially since you get some great exposure in the store.

In fact, I might have to try this once my new book comes out later this year. It might expose people to my sci-fi series.

And if you want to learn more about PJ Boox, check out their website for rental rates, books by great indie authors, and information on upcoming events.

How I Could’ve Done A Better Sale

Back in September I wrote an article about when was the best time to publish a book. That article also mentioned some opportune times to host some sales. Going off the advice of that article and my previous sale experience, I decided to host a sale around New Year’s, which is apparently a very good time to hold such a sale.

To my surprise and slight consternation, I did not sell as many books–digital or paperback–as I thought I would. I did get some good sales, including from friends and colleagues, but it was far lower than I expected, to the point that I put more money into the sale than I got back.

I’ve been spending the time since trying to figure out where I went wrong and what I could do to improve my next sale and ad campaign (probably when I publish a novel later this year). Below are the conclusions that I’ve come to, which I hope will give you some help if you hold a sale in the future.

I used only Facebook ads. In another previous post, I showed that Facebook ads could be extremely helpful in spreading the word about sales. This time though, they didn’t prove as helpful. While the likes on my Facebook page did increase from 383 to over twelve-hundred, not many of those people did buy a book. That’s because Facebook is already a free service, we get so much content from it for free. Sure, you may see ads for products on it, and you may like the pages of those products, but that doesn’t mean you’re going to buy it. You’re more likely to ignore an ad from a free service anyway, even when you’re confronted with it over and over (which is probably why I’ve never bought something advertised before my YouTube video).

So next time, I should try formats other than or in addition to Facebook. Yes, it’s a useful site to advertise and attract a fan base, but to rely solely on it wasn’t one of my better moves. Next time, I’ll look into using other platforms, including Twitter and KDP Amazon (yeah, KDP Amazon allows you to advertise through it. I heard the costs were huge, but maybe if they are, it might be worth it to advertise through a site where people are already there presumably to buy products).

I cast too wide a net. When you set up an ad campaign, you can decide who the ad is targeted towards based on criteria like age, interests and hobbies, sex, and several others. One of the main criteria though is country or countries. I wanted to get as many people to see the ad as possible, so I tried targeting as many countries as I could where Amazon operated in (most of my sales come through Amazon). Problem is, while Amazon does operate in those countries, it may not be as big as other retailers there. So when I cast a wide net, I cast a net where people would see the ad but may not buy. Meanwhile, there may have been people in more Amazon-strong countries that would’ve bought my books if they saw the ads, but didn’t because of the wide focus.

Plus some of the countries I targeted don’t have English as a first language. Yes, English is spoken there by a wide swath of the population, but it’s not a dominant language by any means. And most of my sales are from English speaking countries anyway, probably since my books are in English.

So in the future, I will try to focus on countries where most people do buy from Amazon, but English is a spoken by a majority of the population.

Include links. This should’ve been pretty obvious to me. I didn’t include links on two out of three of my ads though, expecting the readers to head over there out of curiosity and look themselves. I don’t think that’s what actually happened in real life. So if you’re going to do an ad, make sure a link or two is already present.

 

If this helped you at all, my job here is done. Sales and ad campaigns are never easy and don’t always yield the results you want, but if you learn from others and go through trial and error, they can on occasion bring in a very nice pay day.

What tips do you have for a successful sale/ad campaign?

Amazon Lowers Unlimited Payments

I don’t personally have anything enrolled in Kindle Unlimited (or Kindle Select, or anything else exclusive), so I can only share what I’ve read.

Apparently Amazon has expanded the Unlimited subscription service (which normally allows subscribed readers to read as many enrolled ebooks as they want for the $9.99 monthly fee) to India where they are only charging $3.00 a month to subscribers, meaning that authors will make less on an enrolled book read in India than if the same book was read in the United States or another country. (I don’t have Amazon’s numbers but I would guess since the fee is roughly 1/3 the cost of the normal subscription, reads would be worth 1/3 as well – again, this is only a guess on my part.)

If you don’t have many Indian readers, you may shrug and say “so?” But the worry of many indy authors enrolled in Unlimited is “What’s to stop them dropping the price to $3.00 everywhere?”  And then cutting the author’s paycheck. This is of especial concern when 1/3 of ALL authors already make LESS than $500 a year. 

The effects could be farther reaching than just author’s Amazon paychecks. As books are devalued – worth less to readers who are used to getting them for free – sales drop on all platforms. I’ve personally seen several reviews on Amazon that state something to the effect of “Wait until the book goes free” – as if the reviewer “knows” that ALL books will eventually be free. Mark Coker of Smashwords (who posted a very good blog about the Unlimited effect) quoted Randolph Lalonde who despite getting good reviews on his $2.99 to $3.99 books has gotten angry mail from people demanding that he make his books free. 

Am I advocating jumping ship from Amazon? No. I don’t advocate abandoning ANY platform.

Exclusivity is a personal decision for an author, and while I refuse to ever do it, someone else may be happy that way – and that’s great. What I think is sad, however, is how many authors I’ve spoken to who AREN’T happy but feel like they have no choice. “Amazon is the biggest.” That’s true, but Amazon is only the biggest because we make them the biggest – not just as readers (quick, and be honest, where do you buy books at?) but as authors. When we list our links most of us (myself included) list Amazon first. We submit books to email lists that cater exclusively to Amazon links.  When we post a link on our twitter profile (or our tweets) we use the Amazon link rather than a personal webpage that has links to all retailers. And I know, if I’m in a hurry in an email message or Facebook comment, I will ONLY give someone the Amazon link because I think “It’s the biggest. Everyone buys there”. Much like reading Twilight, we’re all doing it because “everyone else is” – and everyone else is because that’s where all the links point – that’s where the top link is, that’s where we’re told is the best place to go – either literally or subliminally.

If you’re happy reading Twilight (and some people are – there’s nothing wrong with that!), then you should keep doing it – stay exclusive and post Amazon links everywhere. But, if you’re only doing it because “you have no choice” or “everyone else is”, remind yourself that you DO have a choice. Either way, go check out Mark Coker’s great article. 

New Modifications on Amazon to Look Out For

It’s a good time to be independent. That’s part of the reason this site exists: to make sure authors know that it’s a good time to be independent and we’re here to help you make the most of it. And it’s about to get better: recent announcements from Amazon about modifications to ongoing programs are bound to benefit authors, especially of the independent variety.

The first announcement is a coming change to the KDP Select program and deals with how authors are paid. Currently, authors whose books are available through Kindle Unlimited and the Kindle Lending Library are paid based on how many times those books are “borrowed” through these services. Starting July 1st though, Amazon will start paying authors based on how many pages a customer reads the first time they read the book. If a page is on the screen long enough to be registered, it’ll add to how much the author is paid.

According to Amazon, authors who write longer works and feel short-changed by the current pay-by-the-rent format can stand to earn more if they can write long stories that are exciting and keep the reader involved. At the same time an author who writes a 100-page thriller novel is encouraged to maybe see if they can extend the story a little bit longer.

Of course, one shouldn’t write a book based on this sort of formula (or possibly on any formula(, but it might give some authors encouragement to try a few new things while giving other authors who already write longer books hope for a little extra income through KU and KLL.

The other announcement deals with changes to reviews and rating. You ever get that low review where someone just takes offense at something on your cover art or a typo in your author bio on Amazon or just to say “I did not like this book. It was totally stupid?” Sometimes they don’t even buy the book? Had my first of those recently, brought down my rating a little. Thankfully, with this little change these sort of not reviews will matter less in the grand scheme of things.

Currently, Amazon rates its books by averaging customer reviews. If you have a book with eight reviews, for example, and you have five four-star reviews, two five-star reviews, and one three-star review, your book’s rating will be 4.1 out of 5. Under the new system though, which they are already testing, reviews that are recent, have been written by a customer who bought the product, and are found helpful by other customers will be given more emphasis than other reviews. So if you have a five star review that’s been found helpful by twenty people and it was written last month by someone who bought the paperback, it’ll be given more weight in the rating than other reviews.

This is a huge change in the review and rating system, and has a number of positive benefits for both Amazon and people who sell their work through Amazon. It’ll not only prevent those fake reviews intentionally posted to bring down ratings, it’ll stop false reviews meant to pump up reviews (Amazon has had a heck of a time trying to stop these reviews, even suing companies that provide positive reviews to authors for a price). And if products have a few flaws around release, once the updates are done and people start reviewing the updated product, the reviews dealing with the product flaws will be less prominent and matter less in the long run.

Right now they’re still experimenting with the new system, and it’s only covering a small group of products, but once Amazon starts using it for all their products, it’ll change everything about the reviewing system! And it can only benefit. Assuming an author writes a very good book, customers looking at the reviews will get access to the most helpful reviews first and foremost.

Like I said, it’s a very good time to be an independent author. And it’s going to get even better. With more chances to get paid for writing the stories you love and not having to worry about length, and a new ratings configuration that keeps bad reviews from totally ruining your rating, authors stand to prosper more from doing what they love and do best. And I cannot wait for these programs to become available for all.

What are some modifications you’d like to see done to Amazon or other book distribution sites?

What are you looking forward to with these new changes?

KDP’s New Age Range Features

I got an interesting email this morning over breakfast. Apparently KDP Amazon has added a new feature or two which is supposed to help market your e-books. You can now select an age-range and (if you’re marketing your books to schools) a grade-range for your works. The former goes from 0 to 18+, the latter from “Board books” and “Picture books” to “Teen and young adult chapter books”. The people who wrote the email recommend you generally space your minimum and maximum ages or grades within 3 to 4 years.

I have to say, it sounded intriguing and decided to try it. Neither the email nor the new options on KDP (listed where you can put and change your e-book’s general information) list how exactly these ranges help get your books to your customers, but I think Amazon probably knows the ages of its customers, and can target books to their customers based on age and past buying experiences. In any case, I thought I’d give it a try and see if anything happens.

The one thing I can see wrong with this new feature is that they don’t go higher than 18+ or “Teen and young adult chapter books”. It would be convenient to have options that go higher, seeing as 18+ is a pretty wide range and I’m sure plenty of people would like to put a range on their books that’s closer to college-level or higher.

Then again, this is the early stages of these options and there’s room for improvements. Maybe in a few months they’ll adjust the ranges to allow for more diverse ranges.

In the meantime, I’m looking forward to seeing how author’s book sales are affected by this. Will you be doing these age ranges? Do you see any problems with these new options? And do you think they’ll affect sales that much? Let me know, I’d love to hear your thoughts.

Using The Audiobook Service ACX

I think I speak for many of us when I say we’d like to have our books in audiobook form. Besides being a possible way to connect to new readers who don’t necessarily like to sit down with a paperback or e-book and another possible source of revenue, audiobooks have a prestige to them. It’s sort of magical hearing your characters come to life in your car or in your earbuds through sound and description. It’s pretty powerful.

However creating an audiobook can be difficult. In addition to a book to narrate, you need an actor to read your book aloud if you aren’t comfortable or able to do it, plus recording equipment, maybe an engineer, something to edit the book with, and then some! And that can run up in terms of costs.

As one might expect, there’s a service that tries to make the process cost-effective and easy to do. Audiobook Creation Exchange, or ACX, is a service through Audible.com, which in turn is owned by Amazon, aims to match authors and their books to producers so they can create the audiobook together. I heard about it from an acquaintance of mine who had her book turned into an audiobook and got interested in it. So after some research, I’m sharing with you how it works and if it can potentially help you gain a wider audience.

First, what exactly is ACX? Founded in 2011, ACX is kind of like a matchmaking/dating service with the goal of creating an audiobook. Anyone who owns the right to the audiobook of a novel (such as authors, editors, publishers, agents, etc) can go on and find audiobook producers (narrators, recording studios, engineers, etc) who would be interested in producing your audiobook. The video they have on their website (the link is below) claims that only 5% of authors get their books turned into audiobooks, so they’re trying to change that.

What do you do? If you decide to use ACX, you sign up for the service using your Amazon account. Then you search for your book through Amazon’s database. Create a Title Profile, which include a description of your book and what it’s about, as well as what you are looking for in a producer (gender, special talents or accents they can do, etc). You also must upload a short one or two page excerpt for producers to use.

What happens next is that producers will look for books that they may be interested in narrating (and hopefully they may decide to do yours if they come across it). Producers will audition by taking your excerpt and recording themselves narrating it, and then sending it to you. Once you have a few auditions, you can go over the auditions, as well as find out a little bit more about the producers auditioning for you. You can most likely find out acting and audiobook experience, hourly rate, and so on and so forth. If you find an audition you really like, you contact the producer and make them an offer.

What sort of offers are there? There are two sorts of offers you can make to a producer once you’ve made a decision, and knowing which one to use is very important, so consider them carefully before sending a producer an offer. These are the sorts of deals available:

• Pay a flat out fee. This is where you pay for the production costs of the audiobook. Each producer has his or her own rates, and you pay that amount for every finished hour of audiobook there is (for example, if I have an audiobook produced of either of my novels and the finished product is eight hours long and my narrator charges one-hundred dollars per hour, I would pay $800). You pay this fee at the end of the production period when you have reviewed the final product and given it your full approval. The fees vary wildly between producers, usually somewhere between $50-$200 with the average being around $100. You can also negotiate rates with your producer on their rates. The upside of this is that you get all the royalties at the end of production of this and you can decide whether to do exclusive distribution rights (which means the audiobook can only be sold through Amazon, Audible, and iTunes and you gain 40% of the royalties) or non-exclusive rights (which means you can sell the audiobook through other distributors and receive 25% of the royalties through the companies listed above).
• Royalty Share Deal. In this deal, you forego fees and instead agree to split the royalties of any sales with your producer. This deal is handy because you don’t need to pay any fees upfront. However you can only distribute your audiobook through Amazon, Audible, and iTunes with this option and you only get 20% of the royalties, with the producer getting the other 20%.

Most narrators do a combination of these methods, so you’re probably going to find someone who is willing to either of these methods. Once you’ve hashed out the details with your producer, you’ll send them the official contract, which says you’ll work together to produce the audiobook, and that Amazon can distribute it for seven years, which is how long the contract lasts.

What’s the process like? The production process takes about 3-8 weeks, depending on the length of the book and the producer’s schedule. The producer will upload the first 15 minutes of the audiobook to the ACX secure website for you to get a sample. If you don’t like it, you can stop the process there or start a dialogue with the producer to see what could be fixed. After that, the producer will upload the book chapter by chapter until the whole book is completed and the author approves the final product. Once that is done, the producer will upload the book onto Audible/Amazon/iTunes, and you as the rights holder will get a notification email.

What happens after the book is uploaded? Hopefully people will buy the audiobook. In any case, Amazon has a contract with you that allows them to distribute through them (exclusively or non-exclusively, depending on the deal you made) for 7 years. After that, you can take down the audiobook, decide to have a new version produced, or extend the contract for another year. As the rights holder, it’s all up to you.

What if I want to narrate the book myself? There’s a process for that where you can do that. Basically you produce the audiobook yourself and upload it onto ACX’s website. Makes giving an offer easier, from what I hear.

What if I decide at the last minute the whole thing’s a mess or I don’t want my book in audio form? Well, then you can cancel the contract. As the rights holder, it’s well within your rights to do so. However, if you do that you’ll have to pay a fee one way or another so that the producer can come out of this with something. Depending on what deal you took, you could pay up to 75% of the producer’s fees or $500 plus whatever costs the producer incurred for producing the book.

How do I design a cover? ACX has their own cover guidelines that are too much bother to go over here, so I’m linking the page that has the guidelines to this article. Once you have some idea of what they’re looking for, it’s up to you to create or find someone to create the cover according to these guidelines.

What’s a Bounty Payment? As I understand it, if a new buyer to Audible buys your audiobook, you get a $50 bonus from Audible. It’s a great bonus system, from what I’m told. It encourages authors to advertise about their audiobooks, so new listeners will be encouraged to get the audiobook through Amazon, Audible, and iTunes.

What countries is ACX available in? At the moment ACX is only available in the US and Great Britain, though ACX is hoping to expand to other countries soon, most likely Canada and other North American countries before becoming established elsewhere. So keep your eyes peeled if you want to do an audiobook through ACX.

How much will my audiobook cost to buy? Depends on the length of the book in terms of hours. The more hours the book is, the more they charge. To guess at the price of your book, an hour of audiobook is about 9,300 words, so do some math and then visit ACX’s website and go to the price chart on the Distribution page to figure out how much your book will probably cost.

Should I do an audiobook? Well, that depends. Personally I’d recommend only going through the process if you feel there’s a demand for your audiobook. It’d suck to go through the whole production process and, whatever sort of deal you have with your producer, only receive a couple dollars here and there, or maybe nothing at all. So before deciding to try and produce an audiobook, see if there are a lot of people who’d want to buy an audio version of your book, and how much they’d be willing to pay for it.

 

There’s a lot of potential in audiobooks, no matter how you look at it. Perhaps your book will be read by a great many in audio form, if you decide to go this route e to produce it.   Jut make sure you feel that it’s right for you, for your book, and that there is a demand for your audiobook before you do so.

Has anyone here used ACX before? What was your experience like? What tips do you have for authors considering using it?

And here’s the link to the website if you want to do more research on your own.

When Trolls Attack!

You know, that sounds like the title for one of those B-movie horror films that are played at three in the morning. When Trolls Attack! “Don’t cross that bridge. You may not like who wants you to pay the toll!”

But all kidding aside, internet trolls are a hot topic as of late. With the anonymity of the internet to protect them, trolls go skulking around the forums and the discussion groups and the blogs and Twitter, using threats, name-calling, false reviews, and a plethora of other despicable tools at their fingertips for just one purpose: to hurt the targets of their e-bile. Authors seem to be a special target for these trolls. Get on the wrong side of one and they will take great pleasure in trying to bring down the rating of your books or leave hurtful comments on your blog.

And the world has not let this phenomenon go unnoticed: thousands of authors, self-published and traditional, large and small, have signed petitions trying to get Amazon and other retailers to take measures against the intentionally hurtful reviews trolls leave behind (I’m happy to have signed one myself). Authors like Anne Rice have taken to Facebook to encourage others not to be discouraged and to fight back against trolling. Articles have been written on blogs and in newspapers and magazines, and a recent study on trolls has come out, confirming what we already know about them: that the people who engage in troll behavior are “everyday sadists” who enjoy cruelty and seeing others in pain.

Yes, we are fighting the trolls as well as coming to understand them. However, it can still be pretty traumatic when a troll decides to target you. If, God forbid, one should set their sights on you, here are some tips in order to hopefully mitigate the damage and maybe even fight back:

1. Take a deep breath. If a troll leaves a nasty review on Amazon or a cruel comment on your blog, take a moment to calm down. Remember, trolls will target just about anyone, and what one is doing to you isn’t out of any personal grudge. So take a deep breath, get a cup of tea, do whatever you have to do to calm down and approach this rationally. When you’ve calmed down, talk to someone about it if you need to, preferably someone who understands the effects bullying can have on others.

Once you’ve calmed down a bit, the next step is to:

2. Create a record of the trolling. Even if the post or comment or review isn’t threatening or violent, it’s good to keep a record of the harassment. If this same troll keeps coming back to make you a victim, you cn use your record to prove there’s a history of harassment and fight back.

3. Try to get rid of the post, if possible. Once you have a record, you can delete the false review or cruel comment if you want. I certainly would, if I felt that it was in my interests. It might take a little work, but you can even get Amazon to get rid of a review made by a malicious bully.

4. If the harassment continues or starts to get threatening, don’t be afraid to contact the authorities. I know some people might be wary of approaching the police or contacting a lawyer, especially if the harassment is restricted to the Internet. However, not fighting back only encourages a troll, and no one should make you feel uncomfortable, especially not some coward who hides behind a keyboard to hurt others. So if the bullying doesn’t stop, and if it starts getting threatening, don’t hesitate to take action to protect yourself.

Now, sometimes those in the authorities will hear that this is happening on the internet, and will immediately stop listening. To them, you might as well be talking about Wonderland, Atlantis, or the planet Raxicoricofallipatorius, crazy talk that has no bearing on the real world. If this happens, don’t get discouraged. Ask for the supervisor, talk to a lawyer. Keep pushing, because this is your safety and your mental health at stake.

5. Fight back. Once you’ve taken care of yourself, it’s time to fight back. Talk aobut your experiences, advocate for ways to control or stop what trolls do. Signing that petition is one way. And remember, you are not alone. Other people have experienced trolling and survived. You can all band together and work together to stop the continued persecution that internet trolls revel in.

Now, I’ve never experienced trolling personally (and I hope this post doesn’t lead to me experiencing it). But I’ve talked and spoken to and heard from people who have been attacked by trolls, heard how they reacted and I’ve taken what I’ve learned from them to form this article. If anything I’ve said sounds inaccurate or like a bad idea, I do apologize for my inexperience and naiveté.

But if this post helps in any way to fight against trolling and makes it easier for you to deal with their sadistic tendencies, then I am glad to have been of some sort of service. Because if we wish for the world to change, we must be the agents of the change in the world. Nothing’s going to get done unless we do it, and I’m just trying to do my part.

CreateSpace’s New Distribution Options: Pros and Cons

Recently, CreateSpace added several new free distribution options to their distribution channels. This includes distribution to bookstores like Barnes & Noble and your local bookshop, academic institutions and libraries, and to CreateSpace Direct. These options, once available only to authors who were able to afford them, are now available to self-published authors with all sorts of incomes, writing styles, and fan followings.

Now there are definite perks to doing this. Authors would love more readers, and if they are able to reach readers in places previously unavailable to them due to monetary concerns, this can only be good for them. And bookstores, which have been suffering with the rise of the e-book and online distributors, will probably benefit being able to cater to the fans of authors whose works were before only available on certain online retailers. In a way, it’s a symbiotic relationship, both for authors and booksellers.

Not only that, but the books of self-published authors are sometimes rejected by libraries and academic institutions because they are self-publsihed in the first place, or their self-published status means that the books don’t come from certain distributors. If authors are able to get their works into libraries, that means people who don’t own e-readers or who can’t afford to buy books online can now read the books of self-published authors through this new distribution system.

And, using the expanded distribution channels means a potentially higher royalty rate for every copy sold.

However, there are drawbacks to this. Amazon, which owns CreateSpace and it’s print-on-demand services, determines minimum prices for all works published through them. They calculate these minimum prices by determining the length of the book, how much it’ll cost to print, how much they get from the sale of the book, and how much they need to give the author. Recently when I published my novel Reborn City, I saw that the minimum price they gave me was a little less than nine dollars, much higher than I’d expected. I wasn’t happy about it, but I decided to go with it and make the best of it.

When today I decided to try these expanded distribution options on RC, I found out that in order to use these expanded distribution channels, the list price would go up to at least thirteen dollars. In other words, the increase didn’t cost anything for the author, but it did cost extra for the reader.

I decided not to take these extra distribution channels because of the price hike it’d require. Some of my friends and family would not be able to afford a paperback copy because of a list price, or they’d be much more reluctant to buy it because is it not  their genre in addition to being over thirteen dollars. Plus, I’m the kind of guy who doesn’t want to make people pay too much for his work more than he wants them to actually read his work. Terrible character flaw, I know, but I live with it.

However that’s my own personal choice. If you wish to, go right ahead and sign up for these new channels. It’s your choice, which as I’ve said before is one of the best perks of self-pbulishing.

And who knows? You could see your sales go up dramatically, and your fanbase expand like a hot-air balloon. Not to mention the joy of telling friends and family that your work is now available in bookstores and libraries.  That’s always something to make you feel good. And for some books, the increase in the list price might not be too high, so if you have my problem with pricing books too high, it may not be so bad after all. I might still use these channels for my collection of short stories, which is already very low-priced.

What do you think of these new distribution options? Are you planning on use them? If so, why or why not?

*Note: Since this post’s publication, I’ve had a change of heart and I’ve decided to try distributing my books through these new channels in the hope of reaching more readers. Whether or not I’m successful, we shall see. Wish me luck, as well as everyone else using these options for the first time.

Kindle Match Book

I got an email from Amazon’s KDP today, and I’m sure I’m not alone. What are they “selling” this time?  Called “Kindle Match Book“, the idea is that if you have a paperback version of your book (sold through Amazon – and yes, this includes Create Space books) you can choose to discount the kindle version of that book to readers who have already bought the hard copy. According to the FAQ you can even set the price to free. After KDP Select and it’s exclusivity clause I have been poking around to make sure that a similar thing wasn’t hiding in the Match Book program. So far there doesn’t seem to be any special clauses involved.

So what the heck, I gave it a try on some of my books. To enroll in it go to your kdp dashboard, pick your book, then skip to the second section, Rights and Pricing”, and it is now #9 in the setup option.  According to the email it is not going “live” just yet. From the email:

By enrolling your book, you will be among the first to be able to take advantage of this new program. The Kindle MatchBook discount you select will not appear on Amazon.com until the program is fully launched in the coming weeks. We will notify you by e-mail as soon as your Kindle MatchBook discount is live. Your readers will soon have an easy and affordable way to read your book in both print and digital formats.

Is this a good thing? is it a bad thing? Can it do anything for your profits one way or the other? I don’t sell a lot of paperback copies, so I  doubt it will make an ounce of difference to me. But what could it mean to you? Do you see a potential for lost profits (after all, some readers do buy both and are doing so at full price right now) or, as Amazon suggests, so you think you will sell more?